Expert Solutions for Profitable Restaurant Operations

We are experts in restaurant operations and customer experience, dedicated to enhancing every facet of the hospitality industry. We work with both new and existing restaurants to streamline their operational functionality. With our commitment to excellence, we ensure that your establishment exceeds industry expectations.

Portfolio & Testimonials

Existing Restaurant:

Enhance Operations and Maximize Profitability

For existing restaurants, our consulting services focus on enhancing operational functionality and optimizing profitability. We understand the unique challenges that established restaurants face in a competitive landscape. By refining your menu, implementing effective systems and procedures, and elevating staff training, we help you create a memorable guest experience while maximizing your bottom line. Our expertise in marketing and PR also ensures your brand remains vibrant and relevant, driving visibility and growth in a crowded market. Together, we can elevate your operations, ensuring they meet the high standards your guests expect.

New Restaurant:

From Concept Development to Successful Operations

For new restaurants, we guide you through every step from concept development to grand opening and beyond. Our process begins with crafting a distinctive concept and a powerful brand identity that resonates with your target audience. We assist in designing an exceptional menu that not only delights guests but is also engineered for profitability. As you prepare for your grand opening, our hands-on support in staff training and operational systems ensures your team is ready to exceed customer expectations from day one. Post-opening, we provide ongoing management support to help your restaurant thrive, making it easier for you to focus on what you do best: serving your guests.

How We Build Success

In the competitive world of hospitality, a distinctive concept and a powerful brand identity are crucial. We help you craft a brand that engages and resonates with customers.

Your menu, combined with thoughtful service execution, is the heart of your business. We help you create a menu that delights guests and operations that excel.

Our industry-leading services are designed to optimize profitability, allowing you to concentrate on growing your business.

An effective marketing and PR strategy is essential for attracting more guests. We enhance your brand’s presence through traditional and digital channels, driving visibility and growth.

Our Process

Phase 1

Consultation

We begin with a complimentary consultation to address your questions and understand your vision for your restaurant. This step ensures that we align perfectly to support your goals.

Phase 2

Proposal

Following our consultation, our team drafts a detailed scope of work and pricing proposal, tailored to your needs. We will also create a simple mood board to capture your desired aesthetic and concepts. A retainer invoice will be submitted at this stage.

Phase 3

Planning

Once confirmed, we develop comprehensive planning documents, including a work plan, budget outline, and communication strategy to ensure everyone is on the same page.

Phase 4

Implementation

We cultivate a collaborative relationship with you, commencing the implementation of your restaurant operations. This includes designing a tailored menu, operational systems, and staff training programs. We will present a design deck for your approval, laying the groundwork for a personalized operations plan.

Phase 5

Launch Support

On launch day, our team will be available for hands-on support, overseeing operations, staff readiness, and ensuring everything runs smoothly. We handle all logistics to guarantee a success launch.

Phase 6

Ongoing Support

After the launch, we provide ongoing management support, including performance evaluations and adjustments as needed. We offer a debrief meeting to review the outcomes and identify areas for continued growth.

Our Services

Contact us to explore our service packages, individual offerings, or to create a custom package tailored to your specific preferences.

unlit cocktail bar with city views, cozy banquettes, barstools around a rectangular wooden bar in the centre.

Concept
Development

A successful restaurant starts with a great concept. We help you build a strong and memorable foundation.

Person taking a photo of their salad using an iPhone.

Brand
Development

Your branding influences every aspect of your restaurant. Ensure it leaves a lasting impression.

A freshly garnished cocktail with crushed ice, lime, and mint leaves against a darkly lit background.

Menu
Development

Elevate your menu from ordinary to extraordinary. We help you create dishes that impress.

Menu
Engineering

Design your menu for profit, not just satisfaction. We ensure your menu maximizes profitability.

A debit terminal printing an extremely large receipt with the paper wrapping around itself.

Systems
+ Procedures

Maximize your restaurant’s potential in both profitability and service with proper systems and procedures.

A chef training his colleague in the kitchen during off-peak service hours.

Staff
Training

Exceed guest expectations with higher standards in staff training. We aim for excellence in every interaction.

A blue desk with a laptop, calculator, piggy bank, and financial reports.

Financials
+ Bookkeeping

Ensure your restaurant delivers a high return on investment with our financial and bookkeeping services.

A hand placing the 5th star next to what used to be 4 stars.

Marketing
+ Design

Turn potential guests into loyal customers with a strong brand appearance and voice.

A bartender skillfully places a garnish atop a cocktail using golden bar tweezers.

Day
Consults

Gain expert insights that can transform your business in just one day.